Searching for cardholders - Security Center 5.11

If you have a large access control system and cannot find a cardholder, you can search for them by name, or use the advanced search by applying a combination of filters.

1. From the home page, open the Cardholder management task.
2. To search by an entity name, enter the name in the Search () box.
   All entities with names that match the text you entered are listed.
3. To search for the entity using the advanced search:
   1. In the left pane, click Advanced search.
   2. Set up the query filters for the report. Not all query filters are available for each task. Choose from one or more of the following, according to your task:

      Activation date

      Specify a time range during which the cardholder profile activates.

      Expiration date

      Specify a time range during which the cardholder's profile expires.

      Unused cardholders

      Search for cardholder for whom no assigned credentials have produced an access granted event within a certain time range.

      NOTE: For the report to generate results, all Access Manager roles must be active and online.

      Status

      The status of the cardholder’s profile: Active, Expired, or Inactive.

      First name

      Cardholder’s first name.

      Last name

      Cardholder’s last name.

      Email address

      Cardholder’s email address.

      Mobile phone number

      Cardholder's mobile phone number.

      Description

      Restrict the search to entries that contain this text string.

      Picture

      Whether or not the cardholder has a picture assigned.

      Cardholder groups

      Restrict the search to specific cardholder groups.

      Partition

      Partition that the entity is a member of.

      Credential

      Whether or not the cardholder has a credential assigned.

      Credential name

      Credential's name.

      Custom fields

      Restrict the search to a predefined custom field for the entity. This filter only appears if custom fields are defined for the entity, and if the custom field was made visible to you when it was created or last configured.

      Credential status

      The status of the cardholder’s credential: Active, Expired, Inactive, Lost, or Stolen. Not all statuses are available for every task.

      Credential information

      Restrict the search to specific card formats, facility codes, card numbers, or license plates.

      Can escort visitors

      Indicates whether or not the cardholder can act as a visitor host (can be switched on or off).

   3. Click Search.