If you have a large access control system and cannot find a credential, you can search for it by name, or use the advanced search by applying a combination of filters.
Procedure
- From the homepage, open the Credential management task.
-
To search by an entity name, type the name in the Search () box.
All entities with names that match the text you entered are listed.
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To search for the entity using the advanced search:
- In the left pane, click Advanced search.
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Set up the query filters for the report. Choose from one or more of the following
filters:
- Description
- Restrict the search to entries that contain this text string.
- Partition
- Partition that the entity is a member of.
- Status
- The status of the cardholder or visitor’s profile: Active, Expired, Inactive, Lost, Stolen.
- Unused credentials
-
Search for credentials that have not
produced an access granted event within a certain time
range.
NOTE: For the report to generate results, all Access Manager roles must be active and online.
- Credential
- Specify whether or not the credential is assigned.
- Cardholders
- Restrict the search to specific cardholders, cardholder groups, or visitors.
- Expiration date
- Specify a time range during which the credential expires.
- Credential information
- Restrict the search to specific card formats, facility codes, card numbers, or license plates.
- Click Search.