To immediately share a task layout with someone else or display a task on a video wall, you can send the task to another user or a Security Desk monitor using a one-time hot action.
Before you begin
By default, when a task is received a confirmation
window appears on the workstation, and a user must accept the task before it loads in
Security Desk. If you are sending tasks to a Security Desk monitor and do not want the
confirmation window to appear, disable the
Ask for confirmation when opening tasks sent by other users
option in the Options dialog box on the receiving
workstation.
To send a task, the recipients must be online.
If you are sending a task to a Security Desk monitor, a user must be logged on at that
workstation.
What you should know
Sending tasks to a Security Desk monitor is typically used for
workstations with multiple monitors, such as a video wall. With this feature, you can send a
task directly to a specific monitor on the wall, without requiring intervention from an
operator.
Only saved public tasks can be sent
using a hot action.
Procedure
-
In the notification tray, click Hot actions (
).
-
In the Hot actions dialog box, click Manual
action.
-
In the Configure an action dialog box, select
Send task from the list of actions.
-
From the Task list, select the saved public
task that you want to send.
-
Select whether to send the task to a User or a Security
Desk Monitor.
-
In the Select destination list, select the user or the
monitor to send the task to.
Tip: When selecting a monitor as a destination, you might see red
and white entries in your monitor list. Monitors that appear red are
currently disconnected. Monitors that appear white are currently
connected.
-
(Optional) If you are sending the task to a user, write a message in the
Message field.
-
Click OK.
Results
If the
Ask for confirmation when opening tasks sent by other
users option is enabled on the receiving workstation, the confirmation
request appears and the recipient must accept the task before it loads.