Viewing video archives - Security Center 5.11

Security Center User Guide 5.11

Product
Security Center
Content type
Guides > User guides
Version
5.11
Language
English
Last updated
2024-07-05

Using the Archives report, you can find and view video archives on your system by camera and time range.

What you should know

If an important security event occurs, you can do the following in the Archives report:
  • Search for available video archives from a specific time range or camera on a given date.
  • Search through the video archives to review a video recording.
  • Export a video recording to share with colleagues or law enforcement.
  • Retrieve video from long-term cloud storage.

Procedure

  1. From the Security Desk homepage, open the Archives task.
  2. Click the Filters tab and select the cameras that you want to investigate.
  3. Search for video archives by date or by time range:
    • To search for video archives by date:

      1. Click the All available tab, and then select the cameras that you want to investigate.

        All days that include video archives for the selected cameras are listed by month and day.

      2. To show the time range for each day that video archives are found for, click .
      3. Select a date.
    • To search for archives by time range:
      1. Click the Cameras filter and select the cameras to investigate.
      2. Click the Time range tab and set the time range.
  4. In the Advanced section, select how you want to display reports.
    One row for all origins
    Displays one row for all origin types, including transfer, edge transfer, and edge gaps.
    One row per origin
    Displays one row for individual origin types.
    Force display of gaps greater than
    Displays recording gaps by a set amount. This setting can be configured in seconds, minutes, hours, or days.
  5. Select your video sources.
    Possible sources include:
    • Archiver roles
    • Auxiliary Archiver roles
    • Cloud Playback role
    • Omnicastâ„¢ Federationâ„¢ roles
    • Security Center Federationâ„¢ roles
  6. Click Generate report.
    The related video recordings are listed in the report pane:
    • If you searched by date, the hours in the selected day that video is available on are listed.
    • If you searched by time range, only cameras with video archives are listed, Additionally, the Preview column header is replaced with a timeline ruler.
      NOTE: If the report results include cameras in different time zones and your system displays time based on each device's time zone, the timeline ruler is hidden.
    • When searching by time range, you can hold the Ctrl key and use the mouse wheel to zoom in or out on the timeline ruler.
      NOTE: You cannot zoom outside of the original query time span. To view a larger time span, generate a new query.

    The Preview column shows where video is available within the sequence for each camera. You can hover over this timeline to see specific timestamps.

  7. To view the video sequence in a tile, double-click or drag an item from the report pane to the canvas.
    The selected sequence starts playing.
    NOTE: If you get the message No video available at this time, verify that you have the following:
    • A valid certificate if the video stream is encrypted.
    • The required privilege to see that particular camera. The camera might be blocked and require a special privilege to see its archives.
  8. To control the video recording, use the Camera widget.
  9. To export an important video archive, select the item in the report pane and click Export ().
  10. To retrieve video archives from long-term cloud storage, select the item in the report pane and click Retrieve cloud archives ().

Example

Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.