In certain situations, you may need to modify a plate read in Security Desk. This may be necessary if you notice that the system has incorrectly captured a plate read, or if the system prompts you to verify a plate read that is unclear (low confidence score).
What you should know
- Depending on your user privileges, you can modify plate reads that are displayed in tiles. You can edit plate reads in Reads reports, Reads (Multi-region) reports, monitoring tiles, and in alarms triggered by license plate read events.
- You cannot edit a plate read if it is protected, if it has generated hit, or if it is from a federated system or an MLPI inventory.
- When a plate read is edited, if there is a confidence score associated with the plate read, the confidence score is changed to 100%.
- The details of the plate read edit appear in the Activity trails report.
- Depending on the
configuration of your system, editing a license plate read might create a copy
of the original read. A check mark is displayed in the Reads report
Edited column for reads that have been edited. NOTE:
- To see the original read, right-click the edited read tile and select Find original read.
- If you click Modify (
) on the original read, it displays the
modified read details. To see the original read details, click
Show details (
).
- If you are editing plate reads in an AutoVu™ Free-Flow system, see Editing license plate reads in a parking zone.
Procedure
-
From the license plate read tile, click
Modify ().
NOTE: If you are trying to modify a plate read in a Reads report, you must first double-click the read to display it in a tile.
-
In the Edit read window, manually modify the license plate
read information as required.
