Investigating reported hits - Security Center 5.12

You can investigate hits reported within a time range and geographic area, using the Hits report.

1. From the homepage, open the Hits task.
2. To perform an advanced search, click Search conditions and enter the required search conditions. For more information, see About search conditions.
   NOTE: When you select Search conditions filter, other filter options except Hit rules and Users are automatically disabled.
3. To restrict your search to one or more specific areas, click the Region filter and create one or more regions in your map as follows:
   1. Click Switch to map mode.
   2. To draw a region such as a rectangle or a polygon, click Draw region and do the following:
      1. Click the map to create the first endpoint and drag the mouse pointer in the required direction.
      2. Click every time for each endpoint you want to create.
      3. Click the first endpoint to close the polygon.
      A numbered Region box is created.
   3. To import regions using KML files, do the following:
      1. Click .
      2. Select the required KML files.
      3. Click Open.

      NOTE: If an imported region has inner boundaries, it is not supported. For example: if you import a donut shape region, the inner boundary is automatically filled.
   4. To resize the region, drag the required endpoints.
   5. To move the region, drag each endpoint to the required location.
   6. Create other regions as required.
   7. Select the regions of interest.
      To view all the regions you created, click in the Filters tab.
4. Set up the query filters for your report:

   Advanced timestamps

   Search for vehicles that are detected with a certain recurrence. For example, if recent vehicle break-ins seem to occur every Friday night, you can generate a report for vehicles that are detected in the area on Fridays between 6:00 PM and midnight. If you select Common plates, the report shows only vehicles that were detected every Friday night in the time range.

   Accept reasons

   Reason selected by the Patroller user when enforcing a hit. Accept reasons are created and customized in Config Tool.

   Action taken

   Patroller hit actions (Accepted, Rejected, Not enforced) selected by the Patroller user. For fixed Sharps, a hit raised by the Hit Matcher module is always automatically Accepted and Enforced.

   Annotation fields

   Patroller hit annotations used by the Patroller user.

   Custom fields

   Restrict the search to a predefined custom field for the entity. This filter only appears if custom fields are defined for the entity, and if the custom field was made visible to you when it was created or last configured.

   Event timestamp

   Define the time range for the query. You can define the time range for a specific period or a relative period, such as the previous week or the previous month.

   Hit rules

   Select the hit rules to include in the report.

   Hit type

   Select the type of hits to include in the report: Permit, Shared permit, Overtime, and Hotlist.

   License plate

   Enter a full or partial license plate number. To enter multiple license plates, see Filtering a report with multiple license plates

   ALPR units - Patrollers

   Restrict the search to Patroller units and fixed ALPR units.

   Offload timestamp

   The date and time when the Patroller offloaded the reads/hits to Security Center.

   Post matched status

   Specify whether the hit was post matched.

   Protection status

   Restrict the search to protected or unprotected hit events.

   Reject reason

   Reason selected by the Patroller user when rejecting a hit. Reject reasons are created and customized in Config Tool. This filter only affects the value in the Rejected hits column.

   Users

   Select the Patroller user name, or the Patrollers’ parent user groups.

   Vehicle color

   Enter a vehicle color. To investigate multiple vehicle colors, choose from one of the following methods:

   • Enter values separated by a semi-colon (;) or a comma (,)
   • Enter the first character and select values from the auto-complete suggestions in the drop-down menu

   Vehicle make

   Enter a vehicle make, for example, 'Toyota'. To investigate multiple vehicle makes, choose from one of the following methods:

   • Enter values separated by a semi-colon (;) or a comma (,)
   • Enter the first character and select values from the auto-complete suggestions in the drop-down menu

   Vehicle type

   Enter a vehicle type, for example, 'Truck'. To investigate multiple vehicle types, choose from one of the following methods:

   • Enter values separated by a semi-colon (;) or a comma (,)
   • Enter the first character and select values from the auto-complete suggestions in the drop-down menu

5. Click Generate report.
   The hits are listed in the report pane.
6. (Optional) To add columns to the report pane, do the following:
   1. Right-click a column name in the report pane.
   2. Click Select columns on the pop-up menu. You can also use keyboard shortcut Ctrl+Shift+C.
      
   3. From the Available columns menu, select required columns and click .
   4. Click OK.
   Tip: You can add annotation fields as columns in the report pane.
7. (Optional) To view high resolution images in the Plate image and Context image columns, expand the corresponding column width. For more information, see Customizing ALPR image quality displayed in report pane columns
8. View your query results in the canvas, in one of the following modes:

   tile mode

   To show the ALPR event in a tile, double-click or drag the item from the report pane to the canvas.

   map mode

   To locate an ALPR event on the map, double-click the item in the report pane.