Overview of the Visitor management task - Security Center 5.12

Security Center User Guide 5.12

Product
Security Center
Content type
Guides > User guides
Version
5.12
ft:locale
en-US
Last updated
2025-01-28

Use the Visitor management task to check in new visitors, modify existing visitors, and assign credentials to visitors.

The following figure shows the Visitor management task. You can only have one instance of this task in Security Desk.
Visitor management task in Security Desk with callouts to different UI elements.
A Find a visitor by name.
B Advanced search options.
C Find a visitor using their credential.
D Delete archived visitors. Clicking this button opens the Visitors dialog box, showing visitors who have been checked out. You can use the filters to search for specific visitors to delete.
E Select which columns to display by right-clicking the column headers or by pressing Ctrl+Shift+C.
F Expired visitors are displayed in red.
G Generate a visitor report or report an incident by right-clicking a visitor, and then selecting one of the following options:
  • Time and attendance
  • Visit details
  • Visitor activities
  • Report an incident
H Switch between the Tiles and List views.
Tiles
Shows large pictures. Pictures can be resized.
List
Lists all information concerning the entity, such as first name, last name, picture, check-in date, expiration date, creation date, and any custom fields that are defined.
I Return a temporary card.
J Check out the selected visitor.
NOTE: If the selected visitor is pre-registered, the Check in and Delete buttons are displayed instead.
K View or modify the selected visitor.
L Add a new visitor.