Silencing door events - Security Center 5.12

Security Center User Guide 5.12

Product
Security Center
Content type
Guides > User guides
Version
5.12
ft:locale
en-US
Last updated
2025-01-28

To stop temporarily receiving certain types of door events, you can shunt the inputs on the access control unit that are used to detect these door events.

Before you begin

You must have the following privileges to shunt inputs:
  • Modify access control unit properties
  • Door > Maintenance mode
  • Shunt and unshunt inputs

What you should know

Shunting inputs does not affect the normal operation of the door concerning access rights. The only effect of this is that the events that the shunted inputs are supposed to trigger are no longer received. Therefore, the door events that are detected through them are not triggered or recorded in Security Center.

Procedure

To silence door events:

  1. From the Monitoring task, select a tile that is displaying a door.
    The Door widget is displayed in the Controls pane.
  2. In the door widget, click Input () and select one of the following commands:
    Shunt all inputs
    Silence all door events detected through inputs.
    Shunt door sensors
    Silence events such as Door closed, Door forced open, Door opened, and Door open too long.
    Shunt entry sensors
    Silence events such as Entry detected and No entry detected.
    Shunt lock sensors
    Silence events such as Door secured and Door unsecured.
    Shunt manual stations
    Silence events such as Manual station activated and Manual station reverted to normal state.
    Shunt request-to-exit inputs
    Silence events such as Request to exit and Request to exit normal.
    Best Practice: For safety reasons, when you shunt a request-to-exit input, make sure to also set the door to maintenance mode, so that the door can remain unlocked in an emergency. If you shunt a request-to-exit input without setting the door to maintenance mode, the door might not unlock because the operator is not notified by an event that someone is trying to open the door.
    In the area view, the door icon and name turn yellow, meaning the door is in a warning state. A blue label Inputs shunted appears in the Door widget. Clicking this label shows which inputs are shunted in an info bubble.
    Door widget partially covered by an info bubble listing two shunted inputs.

To re-enable door events:

  1. Click Input () again and select the Unshunt command that corresponds to the events that you want to enable.