Viewing video archives - Security Center 5.12

Security Center User Guide 5.12

Product
Security Center
Content type
Guides > User guides
Version
5.12
Language
English
Last updated
2024-08-13

You can use the Archives report to find and view video archives on your system, filtering by camera and time range.

What you should know

  • If an important security event occurs, you can do the following in the Archives report:
    • Search for available video archives from a specific time range, date, and camera.
    • Search through the video archives to review a video recording.
    • Export a video recording to share with colleagues or law enforcement.
    • Retrieve video from long-term Cloud Storage.
  • If an archive source is offline or inactive, Security Desk shows an error for that source.

Procedure

  1. From the Security Desk homepage, open the Archives task.
  2. Search for video archives by date or by time range:
    • To search for video archives by date:

      1. Click the All available tab.
      2. Click the Cameras filter tab and select the camera that you want to investigate.

        All days that include video archives for the selected camera are listed by month and day.

        The All available tab in the Archives task in Security Desk.
      3. To show the time range for each day for which video archives are found, click .
      4. Select a date.
    • To search for archives by time range:
      1. Click the Time range tab and set the time range.
      2. Click the Cameras filter tab and select the cameras that you want to investigate.
  3. In the Advanced section, select how you want to display reports.
    One row for all origins
    Displays one row for all origin types, including transfer, edge transfer, and edge gaps.
    One row per origin
    Displays one row for individual origin types.
    Force display of gaps greater than
    Displays recording gaps by a set amount. This setting can be configured in seconds, minutes, hours, or days.
    The Advanced tab in the Archives task in Security Desk.
  4. Select your video sources.
    The Source tab in the Archives task in Security Desk.
    Possible sources include:
    • Archiver roles
    • Auxiliary Archiver roles
    • Cloud Playback role
    • Security Center Federationâ„¢ roles
  5. Click Generate report.
    The related video recordings are listed in the report pane.
    • If you searched by date, the hours in the selected day that video is available on are listed.
    • If you searched by time range, only cameras with video archives are listed. The Preview column header is also replaced with a timeline ruler.
      NOTE: If the report results include cameras in different time zones and your system displays time based on each device's time zone, the timeline ruler is hidden.
    • When searching by time range, you can hold the Ctrl key and use the mouse wheel to zoom in or out on the timeline ruler.
      The timeline ruler in the Archives task in Security Desk.
      NOTE: You can't zoom outside of the original query time span. To view a larger time span, generate a new query.

    The Preview column shows where video is available within the sequence for each camera. You can hover over this timeline to see specific timestamps.

  6. To view the video sequence in a tile, double-click or drag an item from the report pane to the canvas.
    The selected sequence starts playing.
    NOTE: If you get the message No video available at this time, verify that you have a valid certificate if the video stream is encrypted. If the camera is blocked, you might also require a special privilege to see its archives.
  7. To control the video recording, use the Camera widget.
    You can also right-click on a video recording and use the Camera context menu to access options like exporting a video, selecting playback origin, and so on.
  8. To export an important video archive, select the item in the report pane and click Export video ().
  9. To retrieve video archives from long-term Cloud Storage, select the item in the report pane and click Retrieve cloud archives ().
    NOTE: You must have Cloud Storage enabled to see this button.

Example

Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.