Use the System status task to monitor the current status of different types of entities and to investigate any health issues that they might have.
The following table lists the columns that are displayed for each entity type in the
Monitor list.
NOTE: In
addition to the default columns for each entity, you can also display custom fields that are visible to the user based on
the security set for each custom field when it was created.
| Entity | Column | Description |
|---|---|---|
| Access control units | Entity | Unit name |
| Health | Online, Offline, or Warning | |
| IP address | IP address of the unit | |
| Sync | Synchronization status | |
| AC fail | Yes (✓) or No (blank) | |
| Battery fail | Yes (✓) or No (blank) | |
| Firmware | Firmware version of the unit | |
| Tampered | Indicates whether the unit has been tampered with Yes (✓) or No (blank) |
|
| In maintenance | Indicates if the entity is in maintenance mode, and states the duration of the maintenance mode. | |
| Reason for maintenance | Indicates the reason for the entity being in maintenance mode. The font color for the entire row is set to the color associated to the reason. | |
| Parent | The direct parent of the interface module or downstream panels. If the direct parent is the access control unit, only the Parent unit column is filled. | |
| Parent unit | The parent access control unit. | |
| ALPR units | Entity | ALPR unit name |
| Entity path | List of all parent areas, starting from the system entity | |
| Health | Online, Offline, or Warning | |
| IP address | IP address of the unit | |
| Firmware | Firmware version of the unit | |
| In maintenance | Indicates if the entity is in maintenance mode, and states the duration of the maintenance mode. | |
| Reason for maintenance | Indicates the reason for the entity being in maintenance mode. The font color for the entire row is set to the color associated to the reason. | |
| Analog monitors | Entity | Analog monitor name |
| Entity path | List of all parent areas, starting from the system entity. If the analog monitor has multiple parent areas, “*\” is shown as the path | |
| Health | Online, Offline, or Warning | |
| Connected entity | Name of the cameras displayed in the analog monitor | |
| Applications | Entity | Type of application (Config Tool, Security Desk, and so on) |
| Source | Computer it’s running on | |
| Username | Name of the user who is connected | |
| Version | Software version of the client application | |
| Archivers | Entity | Archiving role name |
| Servers | List of servers assigned to this role | |
| Active cameras | Number of cameras detected by the Archiver | |
| Archiving cameras | Number of cameras that have archiving enabled (Continuous, On event, or Manual) and that are not suffering from any issue that prevents archiving | |
| Total number of cameras | Total number of cameras assigned to this role. | |
| Used space | Amount of space used by video archives. | |
| Archiving disk space usage | Percentage of space used over the allotted space. | |
| Archiver receiving rate | Rate at which the Archiver is receiving data | |
| Archiver writing rate | Rate at which the Archiver is writing to disk | |
| In maintenance | Indicates if the entity is in maintenance mode, and states the duration of the maintenance mode. | |
| Reason for maintenance | Indicates the reason for the entity being in maintenance mode. The font color for the entire row is set to the color associated to the reason. | |
| Last update | Time of the last status update | |
| Drivers version | The current driver pack version of the Security Center instance where the Archiver resides | |
| Areas | Entity | Area name |
| Entity path | List of all parent areas, starting from the system entity | |
| Health | Online, Offline, or Warning | |
| Threat level | Indicates if a threat level is activated on the selected area, along with the threat level name. If no threat level is set, the column is blank | |
| Security clearance | (Only visible to administrative users) Indicates the minimum security clearance level required from cardholders to access this area, on top of the restrictions imposed by the access rules | |
| People count | When Max occupancy is enabled for an area, displays current occupancy and maximum occupancy allowed | |
| Antipassback | Hard, Soft, or None (no antipassback) | |
| Interlock | Working (✓) or Not working (blank) | |
| Priority | Interlock input priority: Lockdown or Override | |
| Duress PIN | Enabled (✓) or not enabled (blank) | |
| Max occupancy | When Max occupancy is enabled for an area, displays whether it's set to Hard or Soft | |
| Cameras | Entity | Camera name |
| Entity path | List of all parent areas, starting from the system entity. If a camera has multiple parent areas, “*\” is shown as the path | |
| Health | Online, Offline, or Warning | |
| Recording | Recording state | |
| Analog signal | Lost, Available, or Unknown (IP cameras) | |
| Blocked | Indicates if the camera is blocked from some users. Blocked (✓), or not blocked (blank) | |
| In maintenance | Indicates if the entity is in maintenance mode, and states the duration of the maintenance mode. | |
| Reason for maintenance | Indicates the reason for the entity being in maintenance mode. The font color for the entire row is set to the color associated to the reason. | |
| Doors | Entity | Door name |
| Entity path | List of all parent areas, starting from the system entity | |
| Health | Online, Offline, or Warning | |
| Door state | Open ( ) or closed ( ) |
|
| Lock state | Locked ( ) or unlocked
( ) |
|
| Warnings | When the Health column displays Warning, displays the reason for the warning (for example, door maintenance started) | |
| Elevators | Entity | Elevator name |
| Entity path | List of all parent areas, starting from the system entity | |
| Health | Online, Offline, or Warning | |
| Event filters See Filtering specific events for information on enabling event filters. |
Entity | Entity name |
| Disabled | Status of the filter | |
| Enabled | Status of the filter. The filter may be enabled, but inactive.
Example: The filter may be
outside of the scheduled time slot.
|
|
| Active | Indicates that the filter is active | |
| Status | Indicates that the filter is either Active, Enabled, or Disabled | |
| Health issues | Entity type | Icon representing the entity type |
| Entity | Entity name | |
| Source | For a local entity, shows the server it’s running on. For a federated entity, shows the Federation™ role name | |
| Entity path | List of all parent areas, starting from the system entity | |
| Health | Online, Offline, or Warning | |
| In maintenance | Indicates if the entity is in maintenance mode, and states the duration of the maintenance mode. | |
| Reason for maintenance | Indicates the reason for the entity being in maintenance mode. The font color for the entire row is set to the color associated to the reason. | |
| Intrusion detection area | Entity | Intrusion detection area name |
| Entity path | List of all parent areas, starting from the system entity | |
| Health | Online, Offline, or Warning | |
| Alarm state | Alarm active, Alarm silenced, Entry delay, or Normal | |
| Arming state | Arming, Disarmed (not ready), Disarmed (ready to arm), Master armed, or Perimeter armed | |
| Bypass | Active or inactive (represented by an icon) | |
| Trouble | Yes (✓) or No (blank) | |
| Intrusion detection units | Entity | Intrusion detection unit name |
| Health | Online, Offline, or Warning | |
| AC fail | Yes (✓) or No (blank) | |
| Battery fail | Yes (✓) or No (blank) | |
| Tampered | Yes (✓) or No (blank) | |
| In maintenance | Indicates if the entity is in maintenance mode, and states the duration of the maintenance mode. | |
| Reason for maintenance | Indicates the reason for the entity being in maintenance mode. The font color for the entire row is set to the color associated to the reason. | |
| Macros | Entity | Macro name |
| Start time | Time the macro was started | |
| Instigator | Name of the user who started the macro | |
| Media Gateway | Entity | Media Gateway name |
| CPU usage | Current CPU usage on the server | |
| Memory usage | Current memory usage on the server | |
| Agent receiving rate | Rate at which the Media Gateway is receiving data | |
| Agent sending rate | Rate at which the Media Gateway is sending data | |
| GPU model | NVIDIA graphics card detected on the server | |
| GPU driver | NVIDIA driver version installed on the server | |
| GPU usage | Current GPU usage on the graphics card | |
| Video engine load | Percentage of dedicated video decoding chip in use in the GPU | |
| Video memory usage | Current memory usage on the graphics card | |
| Memory controller load | Current memory bandwidth usage on the graphics card (memory transfer between CPU and GPU) | |
| Last update | Time of the last status update | |
| Mobile applications | Entity | Mobile device name |
| Source | Mobile device model | |
| Username | Name of the user connected through this device | |
| Version | Genetec™ Mobile version | |
| Blocklisted | Indicates whether the device is blocklisted (✓), or not (blank) | |
| OS | OS version installed on the device | |
| Current server | Name of the Mobile Server role the device is connected to | |
| Mobile Server | Entity | Mobile Server name |
| Servers | Server on which the Mobile Server role resides | |
| Status | Online or Offline | |
| Health | Online, Offline, or Warning | |
| Tx rate | Transfer rate of video (bandwidth) | |
| Rx rate | Receiving rate of video (bandwidth) | |
| Maximum Tx rate | Maximum configured for that role (0 unlimited) | |
| Maximum Rx rate | Maximum configured for that role (0 unlimited) | |
| Maximum number of video streams | Maximum number of video streams that this Mobile Server role is configured to handle | |
| Number of video streams | Number of video streams that this Mobile Server role is currently handling | |
| Number of active cameras | Number of cameras active on this Mobile Server role | |
| Number of clients | Number of phone connected to that role | |
| Patrollers | Entity | Patroller name |
| Entity path | List of all parent areas, starting from the system entity | |
| Health | Online, Offline, or Warning | |
| IP address | IP address of the Patroller computer | |
| Firmware | Firmware version of the Patroller | |
| Type | Patroller installation type(s). For example, City parking enforcement or Law enforcement). | |
| In maintenance | Indicates if the entity is in maintenance mode, and states the duration of the maintenance mode. | |
| Reason for maintenance | Indicates the reason for the entity being in maintenance mode. The font color for the entire row is set to the color associated to the reason. | |
| Peripherals* | Name | Peripheral name |
| Type | In (Input), Out (Output), Reader | |
| State | Normal, Active, or Shunted (inputs and readers) | |
| Additional info | Settings specific to the type of peripheral | |
| Controlling | Entity controlled by the peripheral. | |
| Alarm | The alarm status of the input (None, Active, Silenced, or Entry delay) | |
| Health | Online, Offline, or Warning | |
| Input bypassed | On (input is shunted) or Off (input isn’t shunted) | |
| Logical ID | Logical ID assigned to the peripheral | |
| Physical name | Peripheral name assigned by the system | |
| Roles | Entity | Role name |
| Health | Online, Offline, or Warning | |
| Current server | Name of the server hosting this role | |
| Servers | List of servers assigned to this role | |
| Version | Software version of role | |
| Status | Activated ( ) or
Deactivated ( ) |
|
| In maintenance | Indicates if the entity is in maintenance mode, and states the duration of the maintenance mode. | |
| Reason for maintenance | Indicates the reason for the entity being in maintenance mode. The font color for the entire row is set to the color associated to the reason. | |
| Connected Directory | The directory to which the role is connected | |
| Role group | For Federation role groups, the role group name created by the client. For other roles that support role groups, the service domain name, the role type, and the role's GUID (automatically generated by the system). | |
| Routes | Route | Route name, showing the two networks it joins |
| Current configuration | Unicast TCP, Unicast UDP, or Multicast | |
| Detected capabilities | Unicast TCP, Unicast UDP, or Multicast NOTE: A Redirector
is required on each network to be able to detect the
capabilities.
|
|
| Status | OK, or a warning message stating the reason of the problem NOTE: A
Redirector is required on each network to be able to
display the status
|
|
| Servers | Entity | Server name |
| Health | Online, Offline, or Warning | |
| Roles | Roles assigned to this server | |
| Certificate | Current server certificate and its validity period | |
| In maintenance | Indicates if the entity is in maintenance mode, and states the duration of the maintenance mode. | |
| Reason for maintenance | Indicates the reason for the entity being in maintenance mode. The font color for the entire row is set to the color associated to the reason. | |
| Time drift from Directory server | Indicates the detected time synchronization offset relative to the Directory server. | |
| Version | Version of Security Center installed on the server. | |
| Video modules | Server | Server hosting the video analytics module |
| Entity | Type of video analytics module | |
| Total cameras | Number of video streams being processed vs. total number of cameras configured to be analyzed by this module | |
| CPU usage | Current CPU usage on the server | |
| Memory usage | Current memory usage on the server | |
| Analytics agent receiving rate | Current network input bandwidth on the server | |
| Analytics agent sending rate | Current network output bandwidth on the server | |
| GPU model | NVIDIA graphics card detected on the server | |
| GPU driver | NVIDIA driver version installed on the server | |
| GPU usage | Current GPU usage on the graphics card | |
| Video engine load | Percentage of dedicated video decoding chip in use in the GPU | |
| Video memory usage | Current memory usage on the graphics card | |
| Memory controller load | Current memory bandwidth usage on the graphics card (memory transfer between CPU and GPU) | |
| Last update | Last statistics update | |
| Zones | Entity | Zone name |
| Entity path | List of all parent areas, starting from the system entity | |
| Health | Online, Offline, or Warning | |
| State | Normal, Active, or Trouble | |
| Armed | Indicates if the zone is armed or not | |
| In maintenance | Indicates if the entity is in maintenance mode, and states the duration of the maintenance mode. | |
| Reason for maintenance | Indicates the reason for the entity being in maintenance mode. The font color for the entire row is set to the color associated to the reason. |
* You can also monitor the I/O status of individual units from their Peripherals page in Config Tool.