Exporting video - Security Center 5.9

Security Center User Guide 5.9

Applies to
Security Center 5.9
Last updated
Content type
Guides > User guides
Security Center

To create stand-alone video files that you can play without a conntection to the Security Center Directory, you can export video from any task in Security Desk that has a playback video sequence in the canvas.

Before you begin

  • Make sure that you have the Export video privilege.

What you should know

  • When you export a G64x video, the system can include additional file information, such as camera name, creation date, and camera coordinates, which can be useful for investigation. To view additional file information, right-click a file in the Vault and select Show properties.
    NOTE: The system only includes this additional file information if an administrator enables the feature in your user settings.
  • If you have video watermarking enabled, digital signatures and encryption in the video source are excluded from your exported file.
  • If you lack the Single user export privilege, a second user with the Export video privilege must authorize the export.
  • If another export process is running, your export is queued and starts when the current export has finished.


  1. From the Security Desk home page, open any task that has a video canvas.
  2. Open a playback video in the canvas.
  3. Select the video to export.
    • In the report pane, select an item and click Export ().
      NOTE: If privacy protection is enabled but you want to export the original video without blurring or anonymization, select the Confidential video stream in the report list. You require the Remove privacy protection privilege to export a confidential video stream.
    • Right-click a tile, and then click Camera > Export video.

      The video format currently playing in the tile is exported.

    • In the Camera widget, click Export ().

      You can export video from the selected tile or from all tiles. The video format currently playing in the selected tile or all tiles is exported.

      NOTE: If the video sequence has multiple sources, click All sources and select a particular source you want to export from.
    The Export settings dialog box opens:
  4. Set the date, time, and duration of the selected video sequences:
    1. Click the date, time, or duration setting.
    2. Enter the date and time for the start and end of the sequence, or drag the time range markers () to the desired length of time.
      NOTE: You can set a maximum time range of 24 hours.
  5. (Optional) In the Filename field, type a name for the video file.
    By default, the file name includes the camera name, the date, and the duration of the video sequence.
  6. To save the file in a subfolder of the Vault, click Vault and create or select a subfolder.
  7. From the File format list, select an export formats:
    A file that contains multiple video sequences that can be played back in Security Desk or the Genetec™ Video Player.
    G64 (compatibility mode)
    A Security Center format that can be played back in Security Desk or the Genetec™ Video Player.
    ASF (Advanced Systems Format)
    A Microsoft proprietary data format that can be played back in Windows Media Player.
    A standard format that stores audio and video and can be played back on multiple media players such as Windows Media Player and QuickTime.
  8. (Optional) In the Description field, enter a description for the exported video.
    The description is shown in Audit trails reports and in the Vault file properties.
    NOTE: A description is mandatory for users without the Single user export privilege. For other users, the field is only available if the G64x format is selected, and the Include additional properties on export/snapshot option is enabled on the user's Advanced tab in Config Tool.
  9. If you are exporting video from all tiles, do the following:
    1. If you are exporting to G64x format, select a Playback mode.
      All at once
      Play back the sequences in the same tiles that they were displayed in when exported.
      Play back the video in-sequence within a single tile.
    2. To change the playback order of the video sequences, select a video sequence and use the and buttons.
  10. If you are exporting to G64x format, to view additional settings, click Show advanced settings and configure as needed.
    1. Select Is password protected and enter a password to encrypt the video file. Anyone wanting to view this file must enter the same password.
    2. (Optional) Select Allow the exported video file to be re-exported.
      If you select this option, the person viewing the exported video in Security Desk or Genetec™ Video Player can re-export the video, in part or in full, in the same or different format.
  11. Click Export.
    If you do not have the Single user export privilege, the Authorization window opens, and a second user with the Export video privilege must enter their credentials to authorize the export.
    NOTE: Both users' usernames are shown in the Activity trails report, but in a federated system, only the federated username is shown.
    The export progress is shown in the notification tray (). To view the current progress or troubleshoot exporting errors, click More or Show details to open the Export dialog box.

    When the export is complete, the video files are created in the export folder that you specified, and the files are available in the Vault.


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