Investigating current and past alarms - Security Center 5.9

You can search for and investigate current and past alarms, using the Alarm report task.

1. From the home page, open the Alarm report task.
2. Set up the query filters for your report. Choose one or more of the following filters:

   Alarms

   Select the types of alarms you want to investigate. Alarms can be locally defined (), or imported from federated systems ().

   Acknowledged by

   Users who acknowledged the alarm.

   Acknowledged on

   Alarm acknowledgment time range.

   Acknowledgment type

   Select one of the following acknowledgment type options:

   Alternate

   Alarm was acknowledged by a user using the alternate mode.

   Default

   Alarm was acknowledged by a user, or auto-acknowledged by the system.

   Forcibly

   An administrator forced the alarm to be acknowledged.

   Alarm priority

   Alarm priority.

   NOTE: All alarms imported from Omnicast have their priority set to 1 by default. You can change their priority at a later time in the Config Tool.

   Context

   Restrict the search to alarms with a specific text in the annotation. The search is case insensitive.

   Investigated by

   Which user put the alarm into the under investigation state.

   Investigated on

   Specify a time range when the alarm was put into the under investigation state.

   Source

   Source entity that triggered the alarm in the case of an event-to-action, or the user who triggered the alarm manually.

   State

   Current state of the alarm.

   Active

   Alarm is not yet acknowledged. Selecting an active alarm shows the alarm acknowledge buttons in the report pane.

   Acknowledged

   Alarm was acknowledged by a user, or auto-acknowledged by the system.

   Under investigation

   Alarm that is under investigation.

   Acknowledgement required

   Alarm with an acknowledgement condition that was cleared is ready to be acknowledged.

   Triggered on

   Alarm trigger time range.

   Triggering event

   Events used to trigger the alarm.

   Custom fields

   Restrict the search to a predefined custom field for the entity. This filter only appears if custom fields are defined for the entity, and if the custom field was made visible to you when it was created or last configured.

3. Click Generate report.
   The alarms are listed in the report pane.
4. To show the corresponding video of an alarm in a tile, double-click or drag the item from the report pane to the canvas.
5. To control the alarms, use the alarm widget.