Investigating reported license plate reads - Security Center 5.9

Security Center User Guide 5.9

Applies to
Security Center 5.9
Last updated
Content type
Guides > User guides
Security Center

You can find the license plate reads reported within a time range and geographic area, using the Reads report.

Before you begin

To view your query results in the canvas, you must know how to monitor ALPR events in Security Desk in map mode.

What you should know

If you must report on all the reads that occurred in a specific region at a certain time, you can select the region, and the time range. If you want to see how many reads a Genetec Patroller™ got during their shift, you can search for that Genetec Patroller™, and set a time range. If you want to see if a Genetec Patroller™ got a read on a specific license plate, you can search for that license plate.


  1. From the home page, open the Reads task.
  2. To restrict your search to one or more specific areas, draw one or more regions in your map as follows:
    1. In the Filters tab, click the Region filter.
    2. Click Switch to map mode.
    3. In the Region filter, click Draw region.
    4. Drag your mouse pointer to create a box.
      A numbered Region box is created.
    5. To resize the region, drag the box handles.
    6. To move the region, hold down the mouse button and drag the box to a new location.
    7. Create other regions as required.
    8. Select the regions of interest.
      To view all the regions you created, click in the Filters tab.
  3. Set up the other query filters for your report. Choose one or more of the following filters:
    Custom fields
    Restrict the search to a predefined custom field for the entity. This filter only appears if custom fields are defined for the entity, and if the custom field was made visible to you when it was created or last configured.
    Generated a hit
    Include reads that generated a hit in the report.
    Hit rules
    Select the hit rules to include in the report.
    License plate
    Enter a full or partial license plate number. To enter multiple license plates, see Filtering a report with multiple license plates
    ALPR units - Patrollers
    Restrict the search to Genetec Patroller™ units (including all their fitted ALPR units) and/or ALPR units representing fixed Sharp cameras on the Genetec Patroller™ unit.
    Offload timestamp
    The date and time that the Genetec Patroller™ offloaded the reads/hits to Security Center.
    Protection status
    Restrict the search to protected or unprotected read events.
    Hit rule that matched the plate read.
    Select the Patroller user name, or the Patrollers’ parent user groups.
  4. Click Generate report.
    The reads are listed in the report pane.
  5. (Optional) To view high resolution images in the Plate image and Context image columns, expand the corresponding column width. For more information, see Customizing ALPR image quality displayed in report pane columns
  6. View your query results in the canvas, in one of the following modes:
    tile mode
    To show the ALPR event in a tile, double-click or drag the item from the report pane to the canvas.
    map mode
    To locate an ALPR event on the map, double-click the item in the report pane.