Taking snapshots of video - Security Center 5.9

Security Center User Guide 5.9

Applies to
Security Center 5.9
Last updated
Content type
Guides > User guides
English (United States)
Product line
Security Center unified platform > Security Center

Whether you are viewing live or playback video in a tile, you can save the current video frame as an image file, and then organize and share all files using the Vault tool.

What you should know

  • All snapshots are saved with the following naming convention: CameraName (Date Time).png. By default, snapshots are saved as PNG file in the following location: C:\Users\Username\AppData\Local\Genetec Security Desk version#\Vault.
  • If you plan to use the snapshot for incident investigation, note that only JPEG files include EXIF tags that provide chain of custody information.


  1. Select the tile that is displaying the video image you want to save as a snapshot.
  2. Do one of the following:
    • In the camera widget, click Save a snapshot ().
    • Right-click in the tile, and click Camera > Save a snapshot ().
    A thumbnail preview is displayed in the upper-right corner of your Security Desk window for 2 seconds.
  3. To open the Vault, from the home page, click Tools > Vault.
    Thumbnails of all snapshots are displayed in the Vault.
  4. To edit a snapshot, do one of the following:
    • Select the snapshot and click Edit ().
    • Right-click the snapshot and click Edit.
  5. To print a snapshot, do one of the following:
    • Select the snapshot and click Print ().
    • Right-click the snapshot and click Print.
  6. To delete a snapshot, right-click the thumbnail and click Delete.
    If you delete the snapshots, the image files are no longer available.
  7. To rename a snapshot, right-click the thumbnail and click Rename.


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