You can view credential properties (status, assigned cardholder, card format,
credential code, custom properties, and so on) of cardholders, using the
Credential configuration
report.
What you should know
For example, the Credential configuration report is helpful if you requested a
credential for a cardholder, and want to see if it was activated. If you search by
cardholder, the
Credential status column indicates whether the credential is in the
Requested or
Active state. You can also search if there are any
credentials currently listed as lost or stolen.
Procedure
-
Open the Credential management task.
-
Set up the query filters for your report. Choose one or more of the following
filters:
- Description
- Restrict the search to entries that contain
this text string.
- Partition
- Partition that the entity is a member of.
- Status
- The status of the cardholder or visitor’s
profile: Active, Expired, Inactive, Lost,
Stolen.
- Unused credentials
- Search for credentials that have not produced an access granted event within a certain time range.
NOTE: For the report to generate results, all Access Manager roles must be active and online.
- Credential
- Specify whether or not the credential is
assigned.
- Cardholders
- Restrict the search to specific cardholders
or cardholder groups.
- Expiration
date
- Specify a time range during which the
cardholder or visitor profile expires.
- Credential
information
- Restrict the search to specific card formats, facility codes, card numbers, or license plates.
- Custom fields
- Restrict the search to a predefined custom
field for the entity. This filter only appears if custom fields are
defined for the entity, and if the custom field was made visible to you
when it was created or last configured.
-
Click Generate report.
The credential properties the selected cardholder are listed in the report
pane.
-
To show a cardholder in a tile, double-click or drag a cardholder from the report pane
to the canvas.
-
To view additional cardholder information in the tile, click
.