For Canon VB-C60 and VBC500D units to work in Security Center, you must grant user access to the units and enable M-JPEG streaming.
What you should know
IMPORTANT: To use PTZ presets with Canon VB-C60 units in Security Center, you must create PTZ presets for the
unit using the Preset Setting Tool (one of the Canon VB Administration tools)
before adding the unit to Security Center. For
more information about creating PTZ presets for Canon units, see the Canon manufacturer's documentation.