Configuring resolution for Hanwha Techwin SNP-3750 units - Security Center 5.12.2.0

The video stream resolution for Hanwha Techwin SNP-3750 units using either MPEG-4 or MJPEG streaming must be configured using the unit's web page.

To configure the resolution for a Hanwha Techwin SNP-3750 unit in MPEG-4:

1. Open the unit's web page.
2. Click Video Setup > Streaming.
3. From the Unicast Image Resolution list, select the desired resolution.

To configure the resolution for a Hanwha Techwin SNP-3750 unit in MJPEG:

1. Open the unit's web page.
2. Click Video Setup > Streaming.
3. From the Unicast Image Resolution list, select the desired resolution.
4. Modify the video resolution on the machine that is running Config Tool, as follows:
   1. Navigate to the SNP-3750 cam file.
      On 64-bit computers, this file is in C:\Program Files (x86)\Genetec Security Center 5.7\Extensions\Cam Files\Samsung SNP3750.cam. On 32-bit computers, this file is in C:\Program Files\Genetec Security Center 5.7\Extensions\Cam Files\Samsung SNP3750.cam.
   2. Open the SNP3750.cam file in Notepad.
   3. Locate the following line: <MjpegURLs>public/video.cgi?ch=1&resolution=cif</MjpegURLs>
   4. Replace cif with the desired resolution: qcif, cif, or 4cif.
      IMPORTANT: Use lowercase text only.
5. If the unit is already added in Security Center, delete the unit, and add it using the Config Tool station where the .cam file has been modified.