Maintaining 4:3 aspect ratios with Sony units - Security Center 5.12.2.0

To make sure that an aspect ratio of 4:3 is maintained in Security Center for some Sony units such as the SNC-ZP550, additional configuration steps are required in the unit's web page.

1. Open the unit's web page.
2. Click Setup > Camera, and click the Video codec tab.
3. Set the Letterbox option to On.