Restoring factory default settings for a unit - For newer Vivotek camera models, the Vivotek Application Development Platform (VADP) firmware is required for use with the Genetec™ Protocol in Security Center. When restoring a unit to the factory default settings, you must preserve your VADP and network settings, otherwise the VADP is deleted and the camera cannot be added to Security Center. - Security Center 5.12.2.0

For newer Vivotek camera models, the Vivotek Application Development Platform (VADP) firmware is required for use with the Genetec™ Protocol in Security Center. When restoring a unit to the factory default settings, you must preserve your VADP and network settings, otherwise the VADP is deleted and the camera cannot be added to Security Center.

1. Open the unit's web page.
2. Click System > Maintenance.
3. Click the Configuration tab.
4. Under Restore, make sure you select both the Network and VADP options.
5. Click Restore.