To view and dewarp video images in Security Desk from Vivotek FE8171V units, you must manually enable watermarking on the unit.
For all Vivotek fish-eye camera lenses, watermarking must be enabled for dewarping to work. For Vivotek units that are supported by the Genetec™ Protocol, watermarking is enabled by default. However, Vivotek FE8171V units are not supported by the Genetec™ Protocol, so you must manually enable watermarking.
What you should know
To enable watermarking for a Vivotek FE8171V unit:
Type the following URL in a web browser: http://<IP Address>/cgi-bin/admin/setparam.cgi?videoin_c0_enablewatermark=1.
Configure your Vivotek fish-eye camera lens.