In order for the IR cut filter settings to work with Hanwha Techwin units in Security Center you must first turn off the IR LED settings on the unit's web page.
- Open the unit's web page.
- Click the Setup tab, and under the Video & Audio menu select Camera setup.
- Select IR and from the Mode drop-down list, select OFF.
For your changes to take effect, remove the camera and then re-add it in Config Tool.