It is good practice to verify the connection between a Zepcam camera and the Zepcam server before running the Unit enrollment tool in Config Tool. When you physically have the camera in hands, you can verify the connection directly from the camera.
- Make sure the Zepcam camera is on.
From the camera's menu, click
.This page shows how the unit is trying to connect or that it is connected. It also shows the state of the connection to the server. Information you can see includes:
NOTE: If there is no value listed for the IP, the camera is not connected to a network.
- Active network
- Wi-Fi, 3G, or 4G
- Video server
- Connection state
- Network name or Unknown
- Unit IP address