Customizing snapshot options in Security Center - Security Center 5.7

Security Desk Getting Started Guide 5.7

Applies to
Security Center 5.7
Last updated
Content type
Guides > User guides
English (United States)
Product line
Security Center unified platform > Security Center

Before taking snapshots of video, you can choose the file format and folder location of your saved snapshots, and enable the printing of an overlay on the snapshot image that shows the camera name, timestamp and user name.

What you should know

  • The Write camera name and timestamp and Write user name options are saved as part of your Security Center user profile. The other snapshot settings are saved locally for your Windows user profile.
    IMPORTANT: Snapshots are saved in the same folder as exported video files. If you change the folder location, existing video and snapshots can no longer be viewed from the Vault tool.
  • The system can add EXIF tags to snapshots that are exported as JPEG. The EXIF tags contain information such as camera name, snapshot creation date, and camera coordinates, which is useful during incident investigation. EXIF data is only available if the Include additional properties on export/snapshot option is enabled on the Advanced tab for a user in Config Tool.


  1. From the Security Desk home page, click Options > Video.
  2. On the Video options page, set the following options:
    The Windows folder path where exported video files and snapshots are saved. The default path (in Windows 7) is: C:\Users\Username\AppData\Local\Genetec Security Desk version#\Vault.
    File format
    Choice of supported file formats: BMP, JPG, PNG and GIF. The default file format is PNG.
    Write camera name and timestamp
    The date, time, and camera name are stamped on the snapshot image.
    Write user name
    The First and Last name of the user are stamped on the snapshot image. If the user does not have a first and last name, their Username is stamped on the image.
  3. Click Save.