Exporting video - Security Center 5.7

Security Desk Getting Started Guide 5.7

Applies to
Security Center 5.7
Last updated
Content type
Guides > User guides
English (United States)
Security Center

To create stand-alone video files in Security Desk that can be played without being connected to the Security Center Directory, you can export video from any task in Security Desk that is displaying a playback video sequence in the canvas.

Before you begin

What you should know

  • Video export formats determine the media player that is used to view the exported video files. You can export video in the following formats:
    • G64x
    • G64 (compatibility mode)
    • ASF
    • MP4
  • If another export process is running, your export is queued and starts when the current export has finished.
  • When you export a G64x video, the system can include additional file information (for example, camera name, creation date, camera coordinates) which can be useful in incident investigation. To view additional file information, right-click on a file in the Vault and select Show properties.
    NOTE: The system only includes this additional file information if an administrator enables the feature in your user settings.
  • When you click Export from the camera widget, the video media type currently playing in the selected tile or all tiles is exported. If privacy protection has been removed, the video exported will be the original video.


  1. Display playback video in the canvas.
  2. Do one of the following:
    • Select an item in the report pane, and then at the bottom of the report pane, click Export ().
      NOTE: If privacy protection is enabled, select the Confidential video stream in the report list when you want to export the original video content that is not blurred or anonymized. You must have the Remove privacy protection user privilege when exporting a confidential video stream.
    • Right-click inside a tile, and then click Camera > Export video. The media type currently playing in the tile is exported.
    • In the camera widget, click Export ().

      When you click Export from the camera widget, you have the option of exporting video from the selected tile or from all tiles. The media type currently playing in the selected tile or all tiles is exported.

  3. To set the date, time, and duration of the selected video sequences, do the following:
    NOTE: You can set a maximum time range of 24 hours.
    1. Click the date, time, or duration setting.
    2. In the timeline, drag the time range markers () to the desired length of time.
    3. To set the date and time range, click the date-time widget.

  4. (Optional) In the File name field, type a name for the video file.
    By default, the file name includes the camera name, the date, and the duration of the video sequence.
  5. If you want to save the file in a subfolder of the Vault, click Vault and enter the subfolder name.
  6. From the File format drop-down list, select one of the following export formats:
    A file that contains multiple G64 files that can be played back in Security Desk or the Genetec™ Video Player.
    G64 (compatibility mode)
    A Security Center format that can be played back in Security Desk or the Genetec™ Video Player.
    ASF (Advanced Systems Format)
    A Microsoft proprietary data format that can be played back in Windows Media Player.
    A standard format that stores audio and video and can be played back on multiple media players such as Windows Media Player and QuickTime.
  7. (Optional) If you selected the G64x format you can enter a Description for the exported video. The Description is listed when generating an Audit trails report, and when you right-click on the file in the Vault and select the Show properties option.
    NOTE: The Description field is only available if the Include additional properties on export/snapshot option is enabled on the Advanced tab for a user in Config Tool.
  8. (Optional) If you are exporting video from all tiles (G64x, ASF, and MP4), do the following:
    1. (G64x only) Select a Playback mode.
      All at once
      Play back the sequences in the same tiles that they were displayed in when they were exported.
      Play back the video in sequence within a single tile.
    2. To change the playback order of the video sequences, select a video sequence, and use the and buttons.
  9. (G64x only) Select Allow the exported video file to be re-exported if you allow the person viewing the exported video in Security Desk or Genetec™ Video Player to re-export the video, either in part or in full, in the same or a different format.
  10. Click Export.
    The export progress is shown in the notification tray (). To view the current progress or troubleshoot exporting errors, click More or Show details to open the Export dialog box.

    When the export is complete, the video files are created in the export folder that you specified, and the files are available in the Vault.