Logging on to Security Center through Security Desk - Security Center 5.7

Security Desk Getting Started Guide 5.7

Applies to
Security Center 5.7
Last updated
Content type
Guides > User guides
English (United States)
Product line
Security Center unified platform > Security Center

To log on to Security Center, you must open the Security Desk application and connect to the Security Center Directory.

Before you begin

Make sure that you have your username, password, and the name of the Directory you want to connect to.

What you should know

After you are logged on, you can log off and disconnect from the Directory without closing Security Desk. Logging off without closing the application is helpful if you plan to log on again using a different username and password.


  1. Open Security Desk.
    1. Up to Windows 8, click Start > All programs > Genetec Security Center 5.7 > Security Desk
    2. In Windows 10, click Start > Genetec Security Center 5.7 > Security Desk
  2. In the Logon dialog box, enter the name of the Directory.
    If the Directory is not responding, check the spelling or contact your administrator.

    If the Directory is not trusted, it could be the sign of a man-in-the-middle attack. Do not proceed unless your administrator confirms that it is safe to do so.

  3. Enter your Security Center username and password.

    If single sign-on is deployed, you must append your domain name to your username, such as in Username@DomainName.

  4. To log on using your Windows user account, select Use Windows credentials.
    This option is only available if Active Directory is set up on your system.

  5. Click Log on.
  6. If you are required to log on with supervision, your supervisor must provide a username and password.

  7. Click Log on.
    Security Desk opens.
    NOTE: After a period of inactivity you might be locked out of Security Desk. You will have to re-enter your credentials to use the application again.
  8. To log off, click the home () tab, and then click Log off.