Connecting to a Sharp camera using the alternate IP address - SharpOS 11.5

SharpOS Administrator Guide 11.5

Applies to
SharpOS 11.5
Last updated
Content type
Guides > Administrator guides
English (United States)
Product line
AutoVu > SharpOS

If you cannot connect to a Sharp camera on your network, you can try connecting to the camera by using the camera's alternate IP address.

What you should know

You may need to connect to the camera using the alternate IP address because of a mistake made when entering a new static IP address or some other configuration problem. Using the alternate IP address allows you to reach the Sharp Portal and reconfigure the camera.


  1. If there is more than one camera on the network, isolate the camera by connecting it directly to a computer.
  2. Connect to the camera using the alternate IP address
  3. Reconfigure the camera as required and reconnect to the network.