Synchronizing the SharpZ3 clock in the SharpOS 13.1 Sharp Portal - SharpZ3 | SharpOS 13.1

SharpZ3 Administrator Guide 13.1

Applies to
SharpZ3 | SharpOS 13.1
Last updated
Content type
Guides > Administrator guides

You can configure the SharpZ3 to synchronize time and date settings with the computer you are using to access the Sharp Portal, or with an NTP server.

What you should know

By default, the SharpZ3 synchronizes its time and date settings with the active extension defined in the Configuration > Connectivity > Extension page. Alternatively, you can manually configure the date and time selection in the Configuration > General settings > Date and time page.


  1. Log on to the Sharp Portal.
  2. From the Configuration menu, select General settings > Date and time.
  3. Select one of the following options:
    NTP server
    The camera synchronizes with an NTP server that is typically either a foreign computer or a server within your organization that synchronizes itself with an external NTP server. The latter is recommended if synchronization is crucial to your organization. Click Server and enter the URL or IPv4 address of the machine running the NTP server. Click Test connection to tests the connection between the camera and the NTP server. The camera synchronizes with the NTP server every hour.
    Active extension (Patroller)
    If you select Active extension (Patroller), the camera's date and time are synchronized with the Genetec Patroller™ server that the camera is connected to. The camera synchronizes with the server upon connection, then again every 10 minutes.
    NOTE: If you have not yet configured the active extension (see Configuring where the SharpZ3 sends its ALPR data), you can select Active extension, and it will be updated when you configure the extension.
    NOTE: The Active extension option displays whichever extension is currently selected for the camera in Configuration > Extensions, however, selecting this option has no effect if you are using an extension type other than Patroller (not valid for FTP, HTTP, and so on).
  4. Click Save.