SiPass events not displaying in Security Center - SiPass 3.3

SiPass Plugin Guide 3.3

Applies to
SiPass 3.3
Last updated
Content type
Guides > Plugin and extension guides

Events reported in the SiPass system are not reported in Security Center. You do not see any SiPass events in the Monitoring task.


The events might be ignored by the SiPass plugin role.

Your Monitoring task might not be configured to show SiPass events.

Solution 1: Make sure the plugin role is reporting events

  1. In Config Tool, open the Plugins task, select the SiPass plugin, and then click the Events tab.
  2. Select the checkbox of events you want to report. Clear the checkbox of events to ignore.

Solution 2: Choose the SiPass entities to monitor

When monitoring events, you are monitoring the entities that trigger those events. These entities are selected in the Monitoring task.

For instructions, see Monitoring events.

In a typical access control integration, you would monitor the following entities.

  • Access control unit
  • Cardholders and credentials
  • Device, for inputs and outputs
  • Doors
  • Role, for events reported by the SiPass plugin
NOTE: To see all available SiPass entities, from the Select an entity to monitor dialog box, in the Search box, click the Apply a custom filter () icon. In the Search window, click Role, select SiPass, and then click Search.