Default ports for Sipelia™ Server - Sipelia™ 2.10

Sipelia User Guide 2.10
Applies to
Sipelia™ 2.10
Last updated
2020-03-11
Content type
Guides
Guides > User guides
Language
English
Product
Sipelia™ Communications Management
Version
2.10

To ensure that Sipelia™ works properly, the ports used by Sipelia™ Server modules must be open and redirected for firewall purposes.

IMPORTANT: When configuring ports, ensure that the ports are open and that they are not being used by another application on the same workstation. For example, if Sipelia™ Server is installed on the same machine that hosts the Genetec™ Server, you cannot use a port that is already used by Security Center or another application.
Sipelia™ Server component Default port number Protocol Description
Sipelia™ Server: SIP port 5060 UDP (SIP) The port used to enable the SIP protocol on Sipelia™ Server. The SIP port is the basis of all SIP communication in Sipelia™. The default value is 5060. Every SIP endpoint, such as softphones and SIP intercoms, that needs to connect to the Sipelia™ Server must have this port value in their respective configurations.
SIP trunks: SIP port 5060 UDP (SIP) The port used by the SIP trunk to communicate with the Synergis™ Server. Because SIP trunks are SIP servers, the default value is 5060.

SIP trunks are needed if you have a device that is connected to an external IP PBX, and you want to connect this device to Sipelia™.
System communication port 5060 TCP The port used by Sipelia™ for SIP communication over TCP. Every SIP endpoint that needs to connect to the Sipelia™ Server using TCP must have this value in their configuration.

TCP for SIP communication is disabled by default.
System communication port 5671 TCP The port that Sipelia™ uses for SSL communication with the RabbitMQ system communication service. The default value is 5671, which is a standard of the RabbitMQ service configuration.

Sipelia™ uses SSL communication by default.
System communication port 5672 TCP The port that Sipelia™ uses for non-SSL communication with the RabbitMQ system communication service. The default value is 5672, which is a standard of the RabbitMQ service configuration.

By default, this port is not used.
Configuration service port 8201 TCP The port that Config Tool uses to communicate configuration settings with the Synergis™ Server. The default value is 8201. If there are issues with this port number, you can enter another applicable value.
SIP secure port 5061 TLS The port that Sipelia™ uses for secure connections. You must enable TLS in Config Tool to display the secure port. You will be able to use a softphone or an intercom to connect to your SIP server in TLS.
NOTE: The SIP device must trust the Server Admin certificate.
Session transfer port 8202 TCP The port that Synergis™ Server uses to download recordings of call sessions to the Call report task in Security Desk. The default value is 8202. If there are issues with this port number, you can enter another applicable value.
Sipelia™ Server UDP port range 20000 - 20500 UDP (RTP) The port range for the User Diagram Protocol (UDP). The UDP ports are used by the different SIP clients to send and receive communication data. The default range is from 20000 to 20500. It is recommended to keep the default settings, and to change them only if Sipelia logs any port-related issues about making or receiving calls with Security Desk.

The UDP port range used by Sipelia™ Server is set with the MinimumPortRange and MaximumPortRange properties found in C:\ProgramData\Genetec Sipelia\SipServer\SipServer.config.