Disabling SSL communication in Sipelia™ - Sipelia™ 2.10

Sipelia User Guide 2.10

Applies to
Sipelia™ 2.10
Last updated
Content type
Guides > User guides
Sipelia™ Communications Management

By default, Sipelia™ uses a Secure Socket Layer (SSL) connection for communication with RabbitMQ. You can disable SSL by modifying the Sipelia.config file.

Before you begin

Create a backup copy of the existing C:\ProgramData\Genetec Sipelia\Sipelia.config file and save under a new filename.


  1. Modify the Sipelia.config file.
    1. Deactivate the Sipelia™ plugin role
    2. Open the following configuration file in a text editor:
      C:\ProgramData\Genetec Sipelia\Sipelia.config
    3. Under <CommunicationService>, find the entry <IsSslEnabled Value="True"/> and modify the entry to <IsSslEnabled Value="False"/>.
    4. Save the file and reactivate the Sipelia™ plugin role.
  2. Configure Sipelia™ to use the non-SSL port.
    1. From the Config Tool home page, open the Plugins task, and click the Sipelia™ plugin.
    2. Click the General tab.
    3. In Message broker > Servers, select the server entry on the list and click edit ().
    NOTE: If your system includes multiple Message broker servers, you must edit all of them to use the non-SSL port.
  3. Modify the port to use the non-SSL port (5672).
    NOTE: By default, RabbitMQ uses port 5672 as the non-SSL port. If required, you can modify the port used for non-SSL communication.