Lost login credentials to RabbitMQ or modifying RabbitMQ credentials - Sipelia™ 2.10

If you lose the RabbitMQ username and password that were created during the Sipelia Server installation, you can manage the credentials in the RabbitMQ command prompt.

1. Open a command prompt in Windows, and then navigate to the RabbitMQ sbin folder (typically: C:\Program Files\RabbitMQ Server\rabbitmq_server-x.y.z\sbin)
2. Execute the following command to add new credentials:

   rabbitmqctl add_user username password

3. Give the new credentials administrator privileges by executing the command:

   rabbitmqctl set_user_tags username administrator

   NOTE: If the rabbitmqctl commands cannot be executed because of the an Erlang cookie authentication failure, you must synchronize the .erlang.cookie files on your machine. Refer to the RabbitMQ installation instructions at https://www.rabbitmq.com/install-windows-manual.html.
4. Log on to the RabbitMQ web portal (http://localhost:15671).
5. Manage the credentials that you would like to use with Sipelia™.
   IMPORTANT: For security reasons, you should delete the temporary user you created.
6. Update the Message Broker settings in the Sipelia™ plugin with your new credentials.
   1. In Config Tool, open the Plugins task and click the Sipelia™ plugin.
   2. Click the General tab.
   3. In the Message broker configuration, modify the Username and Password to match the your new credentials.
   4. Click Apply to save your changes.