Configuring your SIP intercom to call a specific extension - Sipelia™ 2.12

Sipelia™ User Guide 2.12
Product
Sipelia
Content type
Guides > User guides
Version
2.12
Language
English
Last updated
2022-06-15

When your SIP intercom can only be configured to call a specific extension when a button is pressed, it is recommended to configure your SIP intercom to call the SIP extension of a ring group, so that you can manage the list of users who will receive the call.

Before you begin

What you should know

When your SIP intercom only allows the configuration of one SIP extension, it is recommended that you use the extension of a ring group. With a ring group you can then decide who will be called when the button is pressed on the SIP intercom and it calls the extension. The ring group also provides you with the flexibility to adjust the list of recipients to meet your needs.

Because there are a variety of SIP intercoms that you can install, the way they are configured and registered to Sipelia™ Server might differ. The steps below provide a general overview of the settings that must be configured. Always refer to the documentation provided by the manufacturer of the SIP intercom for information on how to configure and register the intercom.

Procedure

  1. Add and configure a ring group in Config Tool.
  2. Take note of the SIP extension that you assigned to the ring group.
  3. Create a SIP account on your intercom.
  4. Enter an applicable name for your SIP account. This name can be the same as the one given to the intercom when adding it to Security Center, but it does not need to be. The SIP account name is not used during SIP communications.
  5. Enter the domain or IP address of Sipelia™ Server.
    You can find the IP address of Sipelia™ Server in Config Tool > Network view > Properties.
  6. For the SIP port value, enter the value you have configured. The default value used by the Session Initiation Protocol (SIP) is 5060.
  7. Enter the SIP extension which was assigned to the ring group in Security Center. In certain SIP clients, you must enter the extension number as the username.

Results

The SIP intercom will call the extension of the ring group when its button is pressed. This means that one or more recipients could be called all at the same time or one after another according to the ring group configuration.