Default ports for Sipelia™ Client - Sipelia™ 2.12

Sipelia™ User Guide 2.12

Applies to
Sipelia™ 2.12
Last updated
2022-06-15
Content type
Guides > User guides
Language
English
Product
Sipelia
Version
2.12

To ensure that Sipelia™ works properly, the ports used by Sipelia™ Client must be properly set in Security Desk.

IMPORTANT: When configuring ports, make sure that the ports are open and that they are not being used by another application on the same workstation.
Sipelia™ Client component Default port number Protocol Description
Sipelia™ client: SIP port 5060 UDP (SIP)

The port used to enable the SIP protocol on Sipelia™ Client. This port is used for all basic SIP protocol communication.

The default value is 5060. This value is retrieved from the Sipelia™ Server and cannot be changed on the Client side.

Advanced: UDP port range 20000-

20500

UDP (RTP) The port range for the User Diagram Protocol (UDP). The UDP ports are used by the different SIP clients to send and receive communication data. The default range is from 20000 to 20500. It is recommended to keep the default settings, and to change them only if Sipelia logs any port-related issues about making or receiving calls with Security Desk.

You can change the UDP port range by clicking Options > Sipelia > Advanced in Security Desk.