To ensure that Sipelia™ works properly, the ports used by Sipelia™ Client must be properly set in Security Desk.
IMPORTANT:
When configuring ports, make sure that the
ports are open and that they are not being used by another application on the same
workstation.
| Sipelia™ Client component | Default port number | Protocol | Description |
|---|---|---|---|
| Sipelia™ client: SIP port | 5060 | UDP (SIP) | The port used to enable the SIP protocol on Sipelia™ Client. This port is used for all basic SIP protocol communication. The default value is 5060. This value is retrieved from the Sipelia™ Server and cannot be changed on the Client side. |
| Advanced: UDP port range | 20000- 20500 |
UDP (RTP) | The port range for the User Diagram Protocol (UDP). The UDP
ports are used by the different SIP clients to send and receive communication data.
The default range is from 20000 to
20500. It is recommended to keep the default settings, and to
change them only if Sipelia logs any port-related issues about making or receiving
calls with Security Desk. You can change the UDP port range by clicking in Security Desk. |