Message broker connection failed to all the configured hosts - Sipelia™ 2.12

Sipelia™ User Guide 2.12

Applies to
Sipelia™ 2.12
Last updated
2022-06-15
Content type
Guides > User guides
Language
English
Product
Sipelia
Version
2.12

The Sipelia™ plugin role displays the error message Message broker connection failed to all the configured hosts: and the connection to Sipelia™ Server is not possible from Security Desk.

Before you begin

  • Ensure that the Message broker server parameters are correct.
    • The server address must be reachable from the machine where Sipelia Server and Sipelia Client are installed.

What you should know

  • This error typically occurs when your Sipelia™ Message broker configuration is incorrect, or your Message broker server is not reachable from the machine hosting the Sipelia™ system.

Procedure

  1. Restart the Sipelia™ plugin role. If the problem is still present, continue with the next step.
  2. Ensure that your Message broker configuration is correct. Verify the username, password, address, and port.