About Sipelia components - Sipelia 2.13

Sipelia™ User Guide 2.13

Product
Sipelia
Content type
Guides > User guides
Version
2.13
ft:locale
en-US
Last updated
2023-04-11

The Sipelia™ module has three components: the Server, the Client, and Sipelia Mobile. Sipelia Server integrates SIP functions into Security Center and allows your system to store data. Sipelia Client turns Security Desk into a SIP client and enables the various features. Sipelia Mobile allows you to access Security Desk features from your smartphone.

Sipelia Server

Sipelia™ Server is the SIP server component of Sipelia. It receives and administers information about the different SIP endpoints, and essentially facilitates the communication between two or more endpoints that are communicating in a SIP environment. Sipelia Server also collates and stores important data, such as contact list information, SIP server settings, and call session recordings. Sipelia™ Server is a server plugin () that must be run by a Security Center plugin role. It must be installed on the Security Center server where you intend to host this plugin role.

Sipelia Server stores the following data:
  • User options
  • List of contacts
  • Session information (such as users, time and duration of phone calls, and associated entities)
  • Audio and video files related to call sessions
  • Configurations of SIP phone extensions for users and devices
  • SIP server settings
  • Ring group configuration
  • SIP trunk configuration
  • Dial plan configuration
  • Recording settings for users and devices
  • Security Center events that are linked to the SIP intercom entity
  • Paging zone configuration

Sipelia Client

Sipelia Client is the softphone component of Sipelia. It installs the various user interface features of the Sipelia module.

Sipelia Client installs the following features:
  • Notification tray
  • Call dialog box
  • Conversation window
  • Call report task

Sipelia Mobile

The Sipelia™ Mobile component is a separate plugin that depends on the Sipelia Server and offers Sipelia functionality inside the Genetec Mobile application. You can perform the same Sipelia functions using Genetec Mobile as in Security Desk.

You can access the following features through your smartphone:
  • Receive and make calls.
  • Access your contact list and favorites.
  • Receive incoming call notifications.
  • Use standard call functions such as forward, hold, and mute.