Audio quality in Sipelia™ depends on the audio codec used by the communication parties.
For new Sipelia installations, high-quality audio is available by default for communication between Security Desk workstations.
To enable high-quality audio for an intercom, the intercom must support at least one of the high-quality codecs supported by Sipelia.
When upgrading a Sipelia system, to enable high-quality audio, you must manually change the Sipelia Server codec configuration. This is necessary because the Sipelia upgrade process does not make any changes to the existing configuration.
Supported high-quality audio codecs:
- L.16-44-1
- Speex (Ultrawideband)
- Speex (Wideband)
- Opus