The Sipelia™ plugin role displays the error message Message broker connection failed to all the configured hosts: and the connection to Sipelia Server is not possible from Security Desk.
Before you begin
- Ensure that the Message broker server parameters are correct.
- The server address must be reachable from the machine where Sipelia Server and Sipelia Client are installed.
What you should know
- This error typically occurs when your Sipelia Message broker configuration is incorrect, or your Message broker server is not reachable from the machine hosting the Sipelia system.
Procedure
- Restart the Sipelia plugin role. If the problem is still present, continue with the next step.
- Ensure that your Message broker configuration is correct. Verify the username, password, address, and port.