Sipelia™ is a core module of Security Center. Using this module, Security Center users can make, receive, and manage SIP-based voice and video calls over a network. Running on the open source Session Initiation Protocol (SIP), Sipelia also integrates existing video and access control platforms with intercom systems, and allows users to log call activities.
Overview of Sipelia™ communications management
Main features
With Sipelia installed in Security Center, you can do the following:
- Make voice and video calls through Security Center.
- Connect standard USB headsets and webcams to Security Desk workstations.
- Receive incoming call notifications directly through the notification tray in Security Desk.
- Initiate, answer, forward, place on hold, or cancel calls from a dedicated call dialog box.
- Generate reports to investigate the activities within specific call sessions.
- Watch call sessions that have associated video.
- Control cameras, doors, zones, and device outputs during a call.
- Deploy a SIP-based solution that makes it easy to use your existing communications infrastructure.
- Connect to SIP intercom devices, intercom exchange servers, and mobile apps through the SIP standard.
- Create a customizable list of contacts, so that users can quickly call their contacts. Contact lists can include other Security Center users, ring groups, workstations, and SIP devices.
- Create ring groups so that multiple Security Center users and SIP entities can receive incoming calls at the same time or one after another until a user takes the call.
- Enable authentication for incoming calls.
- Play live, pre-recorded, or text messages in emergency situations using public addressing.
- Receive and make calls using the Genetec™ Mobile application.
Typical applications
A Sipelia integration within Security Center can help you in the following applications:
- Respond to and investigate an emergency.
- Respond to employees who have lost their access cards.
- Grant access to high-security rooms.
- Monitor and manage who enters and exits a parking lot.
- Make communication more efficient with user-to-user video calls.
- Broadcast messages in various situations.