Adding Hanwha Techwin cameras to Stratocast™ - Stratocast™

Stratocast™ Integrator Guide

Applies to
Stratocast™
Last updated
2021-10-26
Content type
Guides > Integration guides
Language
English (United States)
Product line
Stratocast

You can add Hanwha Techwin cameras to client accounts.

Before you begin

  • Complete the prerequisite steps.
  • Make sure that nobody is modifying the camera settings, either on the camera itself or through the camera manufacturer's web page.

What you should know

Depending on your account type, you might be limited to the number of cameras that you can add. If you receive a message to that effect, contact the Stratocast™ sales team for more information.

Procedure

  1. Log on to Stratocast™ using your integrator credentials.
  2. From the Client Accounts page, click in the Number of devices column.
  3. Click Enroll a device and select the type of device. Enter the following and then click Next:
    Name
    The name of your device, as identified on the customer’s Devices page. If there are many devices, enter a name that is easy to recognize and find.
    Time zone
    The time zone that the video unit is installed in.
    Manufacturer
    The device manufacturer.
    Tip: Make sure you select the Hanwha Techwin manufacturer.
  4. In the Authenticate video unit window, enter the camera's MAC address, then click Next.
    Tip: You can retrieve the MAC address information from the Wisenet Device Manager, from the sticker on the camera box, or from the sticker located on the camera.
    Wait a few minutes for Stratocast™ to create an activation code.
  5. Copy the activation code.
  6. In a Web browser, return to the camera's registration page, paste the activation code into the Activation code field, and click Activation.
    Tip: You can reopen the page using the URL https://<IP Address>/Stratocast. Note that the URL is case-sensitive.
    When the status changes from Activation started to Device connected, the enrollment process is complete.
    If your camera displays the Stratocast package under the CloudManagement section, the enrollment page will look as follows:
    The process is identical, paste in the activation code and click Activation.
  7. After the camera has connected to Stratocast™, the Enroll a device window is displayed. Choose a subscription plan and click Next. You can choose any of the 3 plans listed.
    1. Configure the resolution, frame rate, and bit rate.
      Tip: If you are unsure which settings to use, choose the maximum available for each setting.
    2. Click Enroll.
      The camera starts recording to Stratocast™.

Example

Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.