If you need to store a camera's video recordings for longer than the default of 7 days, you can change the retention period on the camera's edit page.
Before you begin
What you should know
- Click Clients and then, from the Number of devices column, click the client account that the device is added to.
- On the client's Devices page, under the Subscription section, click Extend and enter the number of days .
- If you want to revert to the default number of days, click Reset to default retention period.
- Click Save, or navigate back to exit the page and cancel your changes.
If you click Save, the State field changes from Updating to Enrolled. The changes to the camera settings are saved.
Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.