Motion data unavailable on home page for Stratocast™ client account - Stratocast™

Stratocast™ Integrator Guide

series
Stratocast™
revised_modified
2021-05-12
category_custom
Guides > Integration guides
prodname_custom
Stratocast

The Data unvailable error message is displayed in a camera tile on the Home page dashboard for client account.

Cause

Motion data is unavailable.

The following message is displayed in the camera tile on the Home page dashboard.

Solution

To resolve data unavailable:

If the Data unvailable message is displayed, wait a few minutes before reloading the page.