By installing and activating Cloud Agent, you can establish a secure connection to the cloud from each Synergis™ Cloud Link appliance that is enrolled in a hosted Synergis™ deployment.
Your Synergis™ Cloud Link must be running the latest version of Synergis™ Softwire.
Before you begin
Cloud Agent is a separate software module for Synergis™ Cloud Link that establishes a secure connection to the cloud. Before enrolling your units in a hosted Synergis™ deployment, Cloud Agent must be installed and activated on each unit to establish the cloud connection.
What you should know
- In a web browser, open the Product Download page on the Genetec™ Technical Assistance Portal athttps://portal.genetec.com/support/SystemManagement/DownloadSection/.
- Download the Cloud Agent by selecting .
- Install Cloud Agent on all Synergis™ units that will be enrolled in the hosted Synergis™ deployment. The installation is handled as a standard firmware update.
Add the Synergis™ Cloud Link to a cloud-hosted Access Manager.