If your Synergis™ unit does not contain the latest firmware, upgrade it before you deploy your unit in the system.
Ask your representative of Genetec Inc. about the latest firmware version, and download it from https://gtap.genetec.com if necessary.
Before you begin
- Log on to the Synergis™ unit.
.The current firmware version is indicated.
- If an upgrade is necessary, click Select firmware file.
In the file browser that opens, select the firmware file
The .sfw file must be located on your local drive.
- Click Open.
- Click Upgrade now
The Synergis™ appliance restarts. The upgrade will take a few minutes.
NOTE: To install a cumulative security rollup, select a rollup file instead of a firmware file in step 4. It can take up to 20 minutes for the install to complete.