Configuring interface modules connected to the Synergis™ unit - Synergis™ Softwire 10.10

Synergis™ Appliance Configuration Guide 10.10

Applies to
Synergis™ Softwire 10.10
Last updated
Content type
Guides > Administrator guides
English (United States)

To establish communication between the Synergis™ unit and the connected interface modules, you need to configure them in Synergis™ Appliance Portal.

Before you begin

Physically connect your interface modules to the controller module.

What you should know

An interface module is a third-party security device that communicates with an access control unit over IP or RS-485, and provides additional input, output, and reader connections to the unit.
NOTE: There is one exception to the rule. Mercury controllers (EP, LP, and M5-IC) must be enrolled and configured from Security Center Config Tool in the access control unit's Peripherals tab.


  1. Log on to the Synergis™ unit.
  2. Click on Configuration > Hardware.
    The portal shows the hardware tree as three columns: The first column displays your configured hardware manufacturers and the number of channels they use. Click on a hardware manufacturer to bring up its channels in the second column. Selecting a channel brings up the interface modules connected to this channel in the third column. The second column changes to match the hardware selected in the first column, and the third column changes to match what is selected in the second column. You can edit (), clone () or delete () the channel by rolling over it and selecting from the icons that appear.

  3. At the top of the Hardware column, click Add ().
  4. In the Add hardware dialog box, select the Hardware type, the Channel, and the rest of the interface module properties, which depend on the hardware type you selected.
  5. In the same dialog box, add all interface modules connected to the same channel as follows:
    • To add the interface modules manually, click Add.
    • To discover the interface modules, click Scan.

      The discover feature finds all interface modules from the same manufacturer that are connected to the same channel and adds them to the list. For this to work, all of the interface modules must use the same baud rate and be configured with a different physical address.

  6. Click Save.
    The hardware type, channel, and interface modules you added are displayed in the hardware tree.
  7. For each interface module you added, select it from the hardware tree and click Edit (), then configure its settings in the window that opens.
    For the description of these settings, refer to the manufacturer’s documentation.
  8. At the bottom of the page, click Save.