Configuring the network properties of the Synergis™ unit - Synergis™ Softwire 10.10

Synergis™ Appliance Configuration Guide 10.10

Applies to
Synergis™ Softwire 10.10
Last updated
Content type
Guides > Administrator guides
English (United States)
Product line
Synergis > Synergis™ Softwire

To make sure the Synergis™ unit can be reached on your Security Center system’s network, you must configure the unit's network properties.

Before you begin

The Synergis™ appliance comes with a factory-assigned hostname. If your network does not support DHCP, your IT department must assign the controller a new IP address.


  1. Log on to the Synergis™ unit.
  2. Click on Configuration > Network.
  3. Select the Network interface used to connect the Synergis™ unit to its Access Manager.
  4. Change the Discovery port if necessary.
  5. Configure the Synergis™ unit’s IP address and the network properties.
    IMPORTANT: If the Synergis™ unit is not on the same network segment as the Access Manager, then the unit's IP address must be set to Static IP or DHCP with Static IP allocation.
  6. Click Save.


The Synergis™ unit restarts, and you are automatically redirected to the unit's new IP address.