Interface tour of the Synergis™ Appliance Portal - Synergis™ Softwire 10.10

Synergis™ Appliance Configuration Guide 10.10

Applies to
Synergis™ Softwire 10.10
Last updated
Content type
Guides > Administrator guides
English (United States)
Product line
Synergis > Synergis™ Softwire

Synergis™ Appliance Portal’s Home page is divided into a top menu bar and a quick-access area with icons that lead to frequently-used tasks.

NOTE: Below is an image of a typical Synergis™ Appliance Portal Home page. The area below the menu bar might vary, depending on your context.

The links in the portal's menu bar are as follows:
Returns to the Home page.
Opens the Hardware page where you configure the interface modules attached to the Synergis™ unit.
This page also includes menu tabs for:
  • Unit-wide parameters
  • Logging
  • Network
  • Users
  • Synergis™ key store
  • Secure OSDP
  • Certificates
  • SAM card (for units equipped with an optional expansion module)
  • Cloud connectivity (For units with the Cloud Agent).
I/O diagnostics
Opens the Channels page where you can monitor the state changes of the contacts and the credentials read on the readers as you trigger them.
This page also includes menu tabs for:
  • Devices
  • Interfaces
  • Doors
  • Elevators
  • Hardware zones
  • I/O zones
Opens the System status page where you can view a snapshot of your unit and network status. You can also download configuration files from this page.
This page also includes menu items for:
  • Download support logs
  • Interface upgrade
  • Softwire upgrade
Displays system health warnings.
Opens a drop-down menu with two items:
  • Help opens the Synergis™ Appliance Configuration Guide in a separate browser page.
  • About shows the Synergis™ appliance firmware version and copyright information.
Opens a drop-down menu where you select between Software restart or System restart to restart the Synergis™ unit hardware or software.
Opens a drop-down menu where you can log off the unit or select User configuration, where you can change the portal interface's language.