The diagnostic service account gives basic diagnostic and troubleshooting privileges to a non-administrator account holder.
The minimum required Synergis™ appliance firmware is 10.8 GA.
The Synergis™ Cloud Link diagnostic service account
The diagnostic service account allows someone without administrator privileges to log onto the Synergis™ unit and perform basic diagnostic and troubleshooting tasks.
The diagnostic service account has access to fewer features than the administrator account does. The areas accessible by the service account are:
- I/O diagnostics
- Download support logs
- Network settings
- System status
NOTE: Aside from enabling and disabling logging, the service account's access is read-only.