Synergis™ Cloud Link supports the latest security updates in the field with cumulative security rollups. From the Synergis™ Appliance Portal, you can apply the latest temporary fixes or patches to security vulnerabilities as they are discovered.
Before you begin
- Ensure that the firmware installed on the appliance is version 10.9 or later, and the appliance has at least 1.5 GB of available storage.
- For Synergis™ Cloud Link appliances that have image version 3.3.2 or earlier, contact Technical Support.
- For Synergis™ Cloud Link appliances that have image version 4.0 or earlier, see KBA-79036 Changes to cumulative security rollups for Synergis™ appliances in March 2020.
What you should know
IMPORTANT: The update can cause 30 to 60 minutes of downtime.
During that time, the unit might reboot twice to complete the installation of the cumulative
security rollup.
Procedure
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Click .
After you finish
- Generate a Hardware inventory report in Config Tool to check for possible failure reasons or confirm the firmware version displayed for the unit.
- Verify that all doors controlled by the upgraded unit operate properly.