Changing the default administrator password for the Synergis™ appliance - Synergis™ Softwire 11.0

Synergis™ Appliance Configuration Guide 11.0

Applies to
Synergis™ Softwire 11.0
Last updated
Content type
Guides > Administrator guides
Synergis™ Softwire

Before you deploy the Synergis™ unit in the field, it is recommended that you change the default administrator password.

What you should know

  • If you are logging on to the Synergis™ unit for the first time, the default username and password are admin and softwire.
  • The new password should be long, unique, and random.
    NOTE: You can review the strength of your Synergis™ unit password in the Config Tool Hardware inventory task.


  1. Log on to the Synergis™ unit.
  2. Click Configuration > Users.
  3. On the Users page, select the admin user.
  4. Enter the old password, and then enter and confirm the new password.
  5. Click Save.


The new password is applied immediately.

After you finish

If the unit was already connected to an Access Manager role, then change the logon password in Config Tool to synchronize the Synergis™ unit with the Access Manager.