DIP switch command codes for Synergis™ Cloud Link - Synergis™ Softwire 11.0

Synergis™ Appliance Configuration Guide 11.0

Applies to
Synergis™ Softwire 11.0
Last updated
2021-08-24
Content type
Guides > Administrator guides
Language
English (United States)
Product line
Synergis > Synergis™ Softwire
Version
11.0

You can use the DIP switches on the Synergis™ Cloud Link to run hardware commands.

Available DIP switch commands

There are four DIP switches on the Synergis™ Cloud Link labelled 1 to 4. To run a command, set the DIP switches as indicated in the following table and press the EC button for one second. If the code is valid, the status LEDs will flash green for the process of the command, otherwise they flash red for one second. Synergis™ Cloud Link automatically performs a software restart after you have run a command.

Best Practice: To prevent an accidental configuration reset, always set the DIP switches back to ON ON ON ON after running a command.
S1 S2 S3 S4 Command description
ON ON OFF OFF For Synergis™ Softwire 11.0 and later: Resets the Synergis™ Appliance Portal logon password to factory default (softwire).
OFF OFF OFF OFF For Synergis™ Softwire versions earlier than 11.0: Resets the Synergis™ Appliance Portal logon password to factory default (softwire).
ON OFF OFF OFF Resets all settings to factory default. This command has the following effects:
  • Resets the Synergis™ Appliance Portal logon password to factory default (softwire).
  • Resets the network addressing mode to DHCP.
  • Resets the discovery port to 2000.
  • Deletes all hardware (connected interface modules) configurations.
  • Deletes all cardholder (credentials and access rules) configurations.
  • Resets all unit-wide settings.
  • Clears all logging options.
NOTE: The unit firmware is not affected by this command.
OFF OFF ON OFF Re-enables the ability to change output states from the I/O diagnostics page of Synergis™ Appliance Portal.
IMPORTANT: Do not power cycle or power down the Synergis™ Cloud Link unit while the status LEDs are flashing green. Doing so might result in serious damage to the unit.